FAQ'S

 1.  Can I change the words on the front of the card?

 

Yes most cards can be personalised , text, names, numbers can all be changed, unless otherwise indicated.

there is a box to fill in next to the description of each card, where you can leave the details you require on the card. If you would prefer to email the details later please let me know by writing a note in the the box or if you dont want any personalisation please write N/A or something similar. my email address is Sarahholly1@aol.com

 

 

2.  Can I have a message written on the inside of my card?

 

Yes I am happy to print any text your would like.

 

3.  Can my card be sent direct to the recipient?

 

Yes I am happy to send the card direct, please leave a note in the 'special instructions box or email me after purchase.

 

4. How can I pay?

 

Payments are by Paypal, you do not need a paypal account to pay, just a credit/debit card. I also accept payments by post, cheques & postal orders are payable to Sarah Barnham

 

5. How safe is my card payment?

 

payments are made through Paypal who are a secure card processor, non of your personal information is seen by myself or stored on this website.

 

6.  Postage & Packing

 

Cards are posted in a sturdy brown postage box to ensure they reach you in perfect condition. They are posted by 1st Class Royal Mail. larger orders may be sent by recorded or special delivery, according to value.

 

7. Returns

 

I do accept returns within 7 days of receipt, I regret I cannot accept returns of personalised items unless they are defective.

 

8. How can I contact you?

 

Please see the 'contact us' page for details, I usually try to answer all enquiries as soon as they come in, as I am available most of the day.but please allow 24 hrs for an answer.